Privacy policy

Petoriz operates this store and website, including all related information, content, features, tools, products, and services (the "Services"). Petoriz is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person.

Depending on how you interact with our Services, we may collect or process the following categories of personal information:

Contact details including your name, billing address, shipping address, phone number, and email address.
Payment information including payment card details, financial account information, transaction details, and payment confirmation.
Account information including your username, password, preferences, and settings.
Transaction information including products you view, add to your cart, purchase, return, exchange, or cancel.
Communications with us including information you provide when contacting customer support.
Device information including your device type, browser, network connection, IP address, and other identifiers.
Usage information including information about how you interact with and navigate our Services.

Personal Information Sources

We may collect personal information from:

Directly from you when you create an account, place an order, communicate with us, or otherwise provide information.
Automatically through the Services when you visit or use our website, including through cookies and similar technologies.
Our service providers who process information on our behalf.
Partners and other third parties where permitted by applicable law.

How We Use Your Personal Information

We may use your personal information to:

Provide and improve our Services, including processing payments, fulfilling orders, arranging shipping, processing returns and exchanges, and providing customer support.
Communicate with you about your orders, account, purchases, and customer service requests.
Marketing and advertising, where permitted by law and according to your communication preferences.
Security and fraud prevention, including detecting and preventing fraudulent, illegal, or unauthorized activity.
Legal purposes, including complying with applicable laws, regulations, legal requests, and enforcing our policies.

How We Disclose Personal Information

We may disclose personal information to third parties when reasonably necessary to operate our business and provide our Services, including:

Shopify and service providers that assist with payment processing, shipping, fulfillment, analytics, customer support, hosting, and other business functions.
Marketing and advertising partners, where permitted by applicable law.
Third parties when you request or authorize us to share your information.
Affiliates or companies within our corporate group.
Government authorities, law enforcement, courts, or other parties when required by law.
Parties involved in a business transaction, such as a merger, acquisition, restructuring, or bankruptcy.

Relationship with Shopify

Our Services are hosted by Shopify. Shopify collects and processes personal information about your access to and use of our Services to provide and improve its services.

Information submitted through our store may be transmitted to and processed by Shopify and other service providers, including in countries outside your country of residence.

For more information about how Shopify handles personal information, please review the Shopify Privacy Policy.

Cookies and Similar Technologies

We and our service providers may use cookies and similar technologies to operate our website, remember preferences, understand how visitors use our Services, improve website functionality, and provide relevant advertising where permitted.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

Third-Party Websites and Links

Our Services may contain links to third-party websites or platforms.

We are not responsible for the privacy practices, security, content, or policies of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Data

Our Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in their applicable jurisdiction.

If you believe that a child has provided us with personal information, please contact us so that we can review and take appropriate action.

Security and Retention of Your Information

We take reasonable measures to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as reasonably necessary to provide our Services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements and policies.

Your Rights and Choices

Depending on where you live and applicable law, you may have certain rights regarding your personal information, including:

Right to Access: Request access to personal information we hold about you.
Right to Delete: Request deletion of your personal information, subject to applicable legal requirements.
Right to Correct: Request correction of inaccurate information.
Right to Portability: Request a copy of certain personal information.
Right to Opt Out: Depending on applicable law, you may have the right to opt out of certain marketing, targeted advertising, or sharing of personal information.
Marketing Preferences: You may unsubscribe from promotional emails at any time by using the unsubscribe link included in those emails.

You may contact us using the information below to exercise applicable privacy rights.

We will not discriminate against you for exercising your applicable privacy rights. We may need to verify your identity before processing certain requests.

Complaints

If you have concerns about how we handle your personal information, please contact us using the information below.

Depending on where you live, you may also have the right to contact your local data protection authority.

International Transfers

Your personal information may be transferred, stored, or processed outside the country where you live.

When required by applicable law, we will use appropriate safeguards for international transfers of personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, legal requirements, or other operational reasons.

Any updated version will be posted on this page.

Contact Us

If you have questions about this Privacy Policy or would like to exercise an applicable privacy right, please contact us:

Petoriz
Email: support@petoriz.com
Phone: +1 626-999-0106
Address: 8375 Sultana Ave, Unit 2, Fontana, CA 92335, United States
Website: petoriz.com